Casa Cupula Luxury LGBT Boutique Hotel

Spacious room, fun parties in the afternoon, breakfast is good. It’s very quiet at night, yet only a short 5-minute walk to the bustling beach and a 15-min walk to the bars

it’s very private and excellent views with convenient access from the street level - and excellent poolside parties.

Only a walk away from the centre

The staff was very friendly and communicative leading up and throughout our stay. We arrived late in the evening and Raul made check-in exceedingly smooth; Boris, the reservations manager, was also able to accommodate a late check-out at noon and held our bags for a few hours before our late afternoon departing flight. The room itself (one of the junior suites) was larger than I expected for a boutique hotel and housekeeping did a fantastic job keeping it clean and tidy every day. The private hot tub was a nice touch on the balcony but the view was mostly obstructed by privacy foliage.

I really enjoyed my stay at Casa Cupula. As a first time guest, I must say their customer service and commitment to a great guest experience is TOP NOTCH! A cool towel and a glass of wine greets you at arrival. The views are amazing and the rooms are huge and well appointed. I can’t really speak to the food as I only had one meal and it was just okay. However, the staff is serious about service. At the Pool Club, Miguel and his staff made me feel at home. Miguel esta mi hermano nuevo! I know I am missing someone, but I appreciated all the staff, from Customer Service to Maintenance. Guapo Ivan, Noel, Eduardo and the whole pool staff made sure everyone was well taken care of. My glass was never empty. When the neighborhood internet went down, Miguel just used an honor system, trusting that the guests were honest about their orders. I appreciated that! The front desk staff was amazing: Saul & Miguel, Felix the concierge, & Angel the porter/driver were all extremely helpful. When I was checking out, Angel saw me on the cameras and ran to help me bring my luggage up the stairs. THIS is customer service. Overall, the hotel has a mini resort feel. There are a lot of stairs and the hotel is up a cobblestone road, so you need to be agile and careful. They offer great deals during the off season, so I took advantage of them. If the pool club is not your vibe (it’s open to public during events), there are 2 other private pools available. One was steps from my door and no one else used it, so it was a private oasis. The concierge is available for tours and anything else you might want. And they have a very nice Mercedes SUV to provide car service to the Romantic zone during the day so you don’t need to walk down the hill, as well as they have airport transportation for a nominal fee.